Our goal with 'ARK Swag For Good' is to raise money for select charitable organizations that we believe are in line with our Corporate Responsibility Policy. 100% of profits generated from the 'ARK Swag For Good' website will be donated.
It is for this reason we are unable to process any returns. Exchanges* are allowed (see details below). In the event of an exchange, ARK will not be able to donate any profits from an exchanged item. The money will be used to manufacture another item for the exchange.
*No exchanges will be accepted 30 days after the ship date.
Domestic Exchange Options:
1) If you need to exchange but would like the profits from your order to still go towards the select charitable organizations, please email email@example.com and request a one-time use 20% discount code to order the desired item/size.
2) Standard exchange (ARK will not be able to donate any profits from the original order).
Please print and fill out the exchange form here
Attn: Exchanges Department
11563 Grooms Rd.
Cincinnati, OH 45242
Due to shipping costs, international exchanges are not available. We will, however, provide a 20% off discount code to help you order the desired item. Please email firstname.lastname@example.org in order to request a one-time use discount code.
In the event you received an item with a manufacturing defect, please email email@example.com. In the email please include a picture of the defect along with your order number.